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    The recording system of customer service center has powerful functions, monitors the overall service quality of an enterprise and records all processes of customer transactions.

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    Recording System of Customer Service Center


          The recording system of customer service center has powerful functions, monitors the overall service quality of an enterprise and records all processes of customer transactions.


    Protect enterprise transaction processes, monitor the service quality of customer service center

          With powerful phone-call recording, the simple, fast and efficient user interface provides you with an excellent recording system. It does not only protect the company transactions but also brings important benefits to your enterprise.


    Save storage charges for enterprises 3/2

          With the 8k-bit compression ratio, the phone recording system economically saves you two-thirds of storage charges.

          Record the analog phone call content, provide affordable recording solutions, promote customer service quality, increase productivity and reduce storage charges.


    Clear recording quality

          The recording card provides a high-impedance phone interface to ensure that the conversation of both parties is not disturbed during recording or monitoring, providing high-quality recording.

          Compared with those products using external mixing device, the voice mixing device on the built-in card can provide more high-quality recording effect.